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Reserve & Collect online pre-order How does the service work?
1. Browse
our catalogue online
Remember: in order to purchase goods in our Duty Free stores, you must fly international.
2. Add products to
your cart
Simply enjoy browsing through the catalogue, select your products and add them to your shopping cart.
3. Confirm
your order
Select the day & time of your flight, and the store where you will be collecting your purchases from.
4. Pick up and pay
in store
Pass by the store before your flight and pick up your order, the payment is only required when you collect your goods.
Top reasons for using our pre-ordering service
Time
No hurry, you can browse around the website, discover our great selection of products and pre-order them online; No need to rush anymore!
Money
You are getting duty free prices, special offers and extra discount benefits at the check-out.
Exclusivity
Our Duty free offer includes a great selection of products, airport exclusives, that cannot be purchased on local market.
About payment
- Payment takes place when picking up your order.
- You can pay with cash or credit card.
See more in FAQs About orders
- You can cancel your order at any time, simply log in to your account and access the section "Order history".
- Order modification can be done by contacting our customer service line.
About timings
- You can place your order between 30 days and 24 hours before your departure.
- Your order will be ready for pick-up 2 hours before your flight departure.
Enjoy rewards from day one when you download our app.
- Exclusive offers and discounts
- Earn points every time you shop
- Enjoy unique perks and events
